Every review answered.
In your voice.
Paste a review — in any language — and get a reply back in that same language, in your voice, checked against rules that stop the expensive mistakes before they go public. About thirty seconds per review.
No credit card, no account connections, nothing to install.
„Unfreundliche Bedienung, mein Cappuccino war kalt … Bei den Preisen eine Frechheit. Nie wieder.“
Lieber Martin, es tut uns aufrichtig leid, dass Ihr Besuch so gar nicht unseren Ansprüchen entsprochen hat — ein kalter Cappuccino und dieser Umgang damit gehen nicht in Ordnung. Wir haben das im Team besprochen. Bitte melden Sie sich direkt bei uns, damit wir das persönlich klären können.
Answering reviews is sales, not admin.
Your reply is read by the person who complained once — and by every future customer deciding whether to book. Laudira makes yours specific, safe and fast.
The review is in Italian. Now what?
This is the one you currently leave unanswered. Laudira detects the language and writes back in it — English, German, French, Italian, Spanish — in your brand voice, signed the way you sign, with German du/Sie handled the way you set it. Not faster than you: possible at all.
Guardrails before you post
Every draft is checked by deterministic rules, not by a second guess from the AI: no liability admissions, no accidental refund promises, no leftover placeholders, no wrong-language replies.
Nothing to connect, nothing to install
Copy the review out of Google, Tripadvisor, Booking.com or your notification email, paste it in, take the draft. No account linking, no permissions to grant, no waiting for an integration to be approved. Works from the first minute.
Escalation radar
Reviews mentioning health, legal or money issues are flagged urgent automatically and sorted to the top, so the ones that can really hurt never sit unanswered for a week.
Insights, not just replies
A monthly digest reads every review and tells you what guests keep praising, what is costing you ratings, and the three actions with the highest expected impact.
Your voice, set once
Tone, formality, sign-off, what you are proud of — and the hard lines a reply must never cross. Every draft for that location follows it.
Three steps, honestly.
Set your voice once
Tone, formality, sign-off, what you are proud of — and the hard lines, like never promising refunds in public. Two minutes, once per location.
Paste the review
Straight out of Google, Tripadvisor or the notification email. Laudira works out the language, the sentiment, what it is about, and whether it needs handling today. Sitting on a backlog? A CSV export does the lot.
Approve and post
Adjust the tone with one click, let the guardrails check it, copy, post. Thirty seconds for the review that would otherwise sit unanswered for three weeks — or forever, if it is in a language you don't write.
The safety net between the AI and your clipboard.
A public reply is written in your business's name. Most tools in this category are a prompt and a text box — if the model writes something that admits fault or promises money, it goes straight out.
Laudira runs every draft through deterministic checks written as ordinary, unit-tested code. Blocking issues disable the copy button until you fix them. The same check runs again on the server when you save an edit, so it cannot be clicked away by accident.
- The draft admits legal liability. Public replies must never do that — rephrase to empathy without admission.
- The draft promises compensation, but your voice profile forbids it („Never offer refunds or vouchers in public replies“).
- Language matches the review (German).
- No placeholders left in the text.
Simple pricing.
Start free, upgrade when the drafts pay for themselves.
Free
Try it on your real reviews
- 1 location
- 10 reply drafts / month
- All guardrails included
- CSV import
Pro
Most popularFor owner-operators
- 3 locations
- 200 reply drafts / month
- Monthly insight digest
- All guardrails included
- Priority support
Agency
For agencies & groups
- 25 locations
- Unlimited reply drafts
- Insight digests per location
- All guardrails included
- Priority support
Get early access
Laudira is in private beta. Leave your email and we will send you an invite with a live account, plus a short walkthrough of how to import your existing reviews.
Questions, answered.
Does Laudira post replies automatically?
No — by design. Drafts are yours to approve, edit and post. Automatic posting through the Google Business Profile API is on the roadmap, but a human clicking “post” is the right default for text published in your business's name.
Which languages are supported?
Replies are drafted in the language of the review. Language detection and the guardrail checks cover English, German, French, Italian and Spanish today, and the drafting handles further languages gracefully.
Do I have to connect my Google account?
No, and that is deliberate. You paste the review text in and copy the reply out — no account linking, no permissions, nothing to install, and nothing that breaks when a platform changes its rules. If you are starting with a backlog, a CSV export loads all of it at once. Direct posting through the Google Business Profile API is on the roadmap for people running many locations.
What does the AI actually see?
The review text, your brand voice settings and a deterministic analysis of the review (language, sentiment, topics, urgency). Drafting runs on Anthropic's Claude models. Your reviews are never used to train anyone's model.
Can I manage several businesses?
Yes. Pro covers three locations, Agency covers twenty-five with unlimited drafts — each location with its own brand voice, inbox and insights.